Privacy
SEAMROOM LTD (company 17457398, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom) runs this website and the Seamroom software. This page says what we collect, why, and what you can do about it. Questions: hello@seamroom.com.
This website. It sets no cookies and runs no analytics. If you ask for a demo we keep your name, shop, city, mobile and email to arrange it and to follow up about Seamroom; we don't sell or share it, and we delete it within twelve months if you don't become a customer.
If your shop uses Seamroom. Your clients' details, orders, measurements, photographs and messages belong to your shop. We process them only to run the service for you, under a written data-processing agreement that forms part of our terms. Nothing leaves your account unless you send it; we never pool, benchmark or sell it.
Who helps us run it. A small number of suppliers handle data on our behalf, each bound by contract: Stripe (payments), Postmark (email), Twilio (text-message sign-in codes for workrooms), Anthropic (AI that drafts text and reads photographs), ElevenLabs (speech to text), Clerk (sign-in), Cloudflare (this website and its network), DigitalOcean (hosting, in London) and Sentry (error reports). Indian subscriptions are sold and billed by Paddle.com, our reseller and Merchant of Record, which holds your business's name, billing details and what you paid — never a client's record.
Where it's kept and for how long. On servers in London (DigitalOcean), with backup copies at Cloudflare. While your shop is a customer. If you close the shop, its data is kept for 90 days so you can take a copy or change your mind; then it is deleted and the owner is sent a certificate saying so. Backup copies expire after 30 days.
Your rights. You can ask what we hold about you, have it corrected or deleted, and complain to the Information Commissioner's Office (ico.org.uk). For a shop's clients, the shop is the controller of their data — ask the shop first and we'll help them answer.
Changes. We'll date any change here and tell customers by email if it matters.